24/7 Customer Current Jobs Opening 2016 www.247-inc.com/

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24/7 Customer Careers 2016

 24/7 Customer Pvt Limited, Bangalore was founded in April 2000 by P V Kannan and Shanmugam Nagarajan. 24/7 Customer is an information technology service company with headquarters in Silicon Valley, USA and  Bangalore, India. The company develops customer service-based software that focuses on prediction, learning and improving, using predictive analytics and other techniques associated with big data. It integrates different channels of communication, such as web chat, and mobile Interactive voice response. It markets software as a service in its contact center operations for customers of large telecom, financial services, retail, technology and travel companies. This is known as business process outsourcing.

Job Details Of Latest Vacancy  : We are providing some of the total Latest jobs detail Here. For Check All current opening Please visit Company website- http://www.247-inc.com/company/careers

1. Job Position : Analytic Consultant

Job description :

• Build predictive models, work closely with the deployment team to ensure they are correctly deployed, track their performance & optimize the same, under minimum guidance from senior member.
• Perform analytics delivery & business analysis
• Lead day to day activities for at least one project/accountWork with user experience team to conduct experiements with design
• Work closely with client groups during conceptualization and deployment of the models
• Optimize the models to show value
• Prepare marketing material on the deployed models along with marketing teams.

Location : Bangalore, Karnataka, India
Qualification :

• Bachelors/Master degree in Statistics/Mathematics/Economics/Engineering/OR
• MBA
• MCA

2. Job Position : Data Engineer

Job description :

• Architect models and solutions based on data mining and analytical solutions
• Guide and work with engineering teams to develop and deliver these products
• Collaborate with Engineering and Services organizations for robust implementation
• Provide mentoring and technical leadership to the analytics and data sciences organization
• Establish himself/herself and 24/7 as a thought leader in the field of predictive analytics and data sciences

Location : Bangalore, Karnataka, India
Experience :

• MS/PhD from a reputed institution
• Field of graduate education – Computer Science, Mathematics, Statistics or Engineering.

3. Job Position : Data Scientist

Job description :

1. The opportunity to work with a world class team of talented data scientists with strong background in machine learning, and who are extremely passionate about solving real-world applied problems in the web-analytics domain.
2. A real opportunity to expand your skill-sets and a chance to learn and use the latest advances and approaches in machine learning and data mining on real world datasets
3. A big plus is the opportunity to play and work with what are really ‘big-data’ datasets.
4. Working in a university like work-environment where you are expected to be self-motivated and are measured on your performance.

Qualification :

1. Candidates from a reputable institution like IITs, IISc, or equivalent
2. 1-4 years of work experience in machine learning and data mining domain, where you have been actively involved in industry research. We will be willing to talk to exceptionally qualified freshers too.

Location : Bangalore, Karnataka, India

4. Job Position : Associate Director-CSM

Job description :

• Full responsibility for end-to-end customer engagement for several accounts in a given vertical, including business analysis, business solution architecting, managing scope and schedule, delivery & optimization and client management.
• Understand client business objectives and strategy with respect to their end customer engagement and experience; establish executive connects with the client.
• Manage Delivery and Revenue Realization of multiple programs to completion.
• Work very closely with account management teams to develop optimization delivery plans for follow-on sales and growth opportunities in your accounts.
• Participate and support in sales calls and customer visits.
• Matrix manage a team of Optimization, Data Sciences and Engineering resources and co-ordinate with Operations to deliver customer interaction analytics solutions to clients.

Qualification :

• Experience Tenure: 12+ years for a Associate  Director role.
• Domain: Business Intelligence & Analytics, Web Analytics, Consulting, Professional Services
• Verticals (preferred): Retail, BFSI, Telecom, Travel & Hospitality
• Education: Preferably Engineering with MBA
• Experience expectation: 8-10 years in client facing roles (consulting, professional service) ; program management, account management

Location : Bangalore, Karnataka, India

5. Job Position : Problem Management Analyst

Job description :

• Work with cross functional teams to track and ensure timely resolution of issues
• Analysis and reporting of incident trend data to identify and eliminate root causes.
• Collect appropriate data on identified Problems and raised appropriate records and manage through to resolution.
• Create dashboard with metrics on incidents across accounts
• Production of metrics and reports to demonstrate where possible repeat incidents are occurring across accounts and manage issues through to resolution.

Qualification :

• Bachelor’s degree
• 3+ years of product support experience
• Technical knowledge

Location : Bangalore, Karnataka, India

6. Job Position : Product Manager – Hadoop platform

Job description :

• Write detailed and Agile product requirements documents and ensure clear communication of those requirements to the business, design, usability, and development teams
• Adopt the role as a scrum based Product Owner and partner closely with development team and team lead
• Understand competitive landscape from standpoint of strategy and functional capabilities
• Monitor and maintain the ongoing customer acceptance and satisfaction of products
• Close collaboration with marketing, sales, services and engineering managers

Location : Bangalore, Karnataka, India
Qualification:

• Experience with Big Data (Hive, HDFS, AVRO, Cassandra, Spark, Kafka), understands the concepts and technology ecosystem around batch processing in Hadoop.
• Actionable insight on the problems that large enterprises are trying to solve related to Customer Experience and the technical depth to understand the merits of approaches for solving them
• Product Marketing or UX background in addition to Product Management desired.
• Proven track record of launching and managing Enterprise SaaS applications in a multi-site global organization that leverages a hybrid agile development methodology

How To Apply : Interested And Eligible Candidates May Apply Online And Send Your Resume/CV.

For More Details Visit : http://www.247-inc.com/company/careers/view-all-jobs